Rider FAQ

 

🚖 Swaraaj Rider App – Frequently Asked Questions (FAQ)

1️⃣ What is the Swaraaj Rider App?

Swaraaj Rider App is a simple and transparent tool that lets riders view their trip history and invoices for rides taken with cabs powered by the Swaraaj Driver App. It helps riders keep track of all their trips in one place.

2️⃣ Can I book a cab using this app?

No. The Swaraaj Rider App is not an online cab booking or ride-hailing app. It is only for riders who have already taken a Swaraaj trip offline and want to view their ride details or invoices.

3️⃣ How do I log in to the app?

You can log in easily by entering the mobile number you shared with the driver during your Swaraaj ride. No password or signup is needed — your trip data is automatically linked to your mobile number.

4️⃣ What can I do inside the Swaraaj Rider App?

  • 📜 View all your past Swaraaj trips.
  • 🧾 Access and download trip invoices anytime.
  • 🔍 See trip details like date, time, fare, and driver information.
  • 🔒 Keep your data safe — it’s linked only to your mobile number.

5️⃣ How does the Swaraaj Rider App work?

  1. Open the app.
  2. Enter the mobile number used during your ride.
  3. Instantly view your trip history and invoices.
  4. Download or share invoices whenever you need.

Simple, transparent, and easy to use — the Swaraaj way!

6️⃣ Is my personal data secure?

Yes. Your trip data and details are securely stored and only accessible using the same mobile number you used for your Swaraaj ride.

7️⃣ What makes Swaraaj different from other cab apps?

Swaraaj is not a typical aggregator or booking platform. It’s a movement promoting self-reliance and transparency:

  • 🚫 No surge pricing or hidden charges.
  • 💬 You talk to the driver directly before the ride.
  • 💯 Drivers keep 100% of their earnings.
  • 🚕 Riders get fair, direct, and instant rides — just wave at a Swaraaj-powered cab like you would an auto-rickshaw.

8️⃣ Why should I use the Swaraaj Rider App?

Because it gives you complete control and transparency over your trips — view, verify, and download invoices anytime, without any intermediaries or confusion.

9️⃣ Can I use this app if I’ve never taken a Swaraaj ride?

No. The app only works for riders who have already taken a Swaraaj trip offline. If you haven’t yet, just hail a Swaraaj-powered cab from the road to start your first ride.

🔟 How do I contact support?

If you face any issues accessing your trip data or invoices, you can contact Swaraaj Support through the official website or customer service details mentioned in the app.

🏁 Join the Swaraaj Movement

Transparent rides.
Instant connections.
Your trips, your control — with the Swaraaj Rider App.