Swaraaj — Rider App & Driver App | Call-A-Ride | Aatmanirbhar
Driver empowerment mobility platform
Build customer relationships
Driver profile and QR sharing
Driver-managed pricing settings
Online and Hail / Spot Trips

Build Your Customer Network.
Grow Your Driving Business.

Swaraaj is a driver empowerment mobility platform that enables professional drivers to build, manage and grow their own customer relationships using technology.

Download Driver App See How Swaraaj Works

The Challenges Drivers Face — And How Swaraaj Helps

Professional drivers need more than access to trip enquiries. They need practical tools to build visibility, manage their services and develop customer relationships over time.

Drivers Should Have More Ways to Build Their Business

  • Limited fare control: In centrally controlled models, drivers may have limited flexibility over fares. Swaraaj provides driver-side Set Pricing tools to manage applicable discounts and price increases for supported trip categories.
  • Dependence on app-generated trips: Swaraaj gives drivers a profile that riders can discover and share, helping drivers build visibility beyond a single source of enquiries.
  • Limited customer relationships: Driver Profile, QR sharing, Rider Network and Ride Again features help drivers develop and maintain connections with riders.
  • Platform-controlled business rules: Every platform has its own policies and account requirements. Swaraaj's model encourages drivers to build customer connections and business channels that are not entirely dependent on one app.

Your ability to build customer relationships should not depend entirely on one app.

A group of professional drivers discussing business challenges and ways to build customer relationships

How Swaraaj Works

Riders can discover nearby drivers, review driver profiles and send a trip enquiry to a driver they choose. The driver can then accept or reject the request.

Rider discovers driversThe Rider App displays available nearby driver profiles and relevant details.
Rider chooses a driverThe rider selects a driver and sends a trip enquiry.
Driver respondsThe driver reviews the request and accepts or rejects it.

Build Customer Relationships That Can Continue

Help Riders Recognise and Request You Again

Your Driver Profile and Rider Network tools help you build connections with people who have travelled with you. Where supported, riders can see a Blue Driver Icon for a driver they have travelled with before and use Ride Again to request that driver for another journey.

Repeat requests remain subject to the driver's availability and acceptance.

A happy driver and rider with a Ride Again prompt and previously travelled driver indicator

Share Your Driver Profile and QR Code

Share your driver profile with customers through available profile-sharing options. You can use your QR code and profile link on a visiting card or share them digitally, helping customers find your profile again.

Keep your profile details up to date so riders can review the information available to them.

Driver sharing a QR-code visiting card with a customer beside a car

Manage Pricing for Your Trips

Driver-Side Set Pricing

The Set Pricing screen provides options for applicable discounts and price increases across supported trip categories, including Hail, Local, Rental and Outstation trips.

Use the available controls to review your settings and save them in the Driver App. Actual fares remain subject to the applicable fare structure and platform rules.

Actual Swaraaj Driver App Set Pricing screen showing Hail, Local, Rental and Outstation trip pricing controls

Start Hail / Spot Trips — Even When the Passenger Has No Rider App

Not every passenger books through an app. A traveller may approach you directly at an intercity bus stop, railway station or roadside pickup point and ask for an outstation journey. You can create and manage a Hail / Spot Trip through the Driver App without requiring the passenger to use the Swaraaj Rider App.

How to Start a Hail / Spot Trip

  1. Tap Hail: Open the Driver Home screen and select the Hail option.
  2. Choose the trip type: Select the applicable category, such as Local, Rental or Outstation, depending on the services available to you.
  3. Enter trip details: Add the required trip information and follow the app instructions to create and start the trip.

Wallet check: The app checks whether your wallet has sufficient balance for the applicable trip deduction before a Hail / Spot Trip can be started.

A traveller with luggage asking a cab driver for an outstation trip near an intercity bus stop, with Hail Trip steps

Ride Transfer — More Flexibility for Scheduled Trips

A practical way for drivers to arrange another eligible driver when they cannot complete an accepted scheduled journey.

Accepted a Scheduled Trip but Cannot Complete It?

Sometimes a driver may accept a scheduled Rental or Outstation trip but later face a situation where they cannot complete the journey.

Swaraaj is developing a Ride Transfer feature to help drivers arrange a transfer of an accepted scheduled trip to another eligible driver.

The original driver can initiate the transfer after accepting the scheduled trip. Another eligible driver can review the trip details and decide whether to accept it.

How Ride Transfer Works

  1. Accept a Scheduled Trip: First accept a future scheduled Rental or Outstation booking.
  2. Initiate Ride Transfer: If you cannot complete the journey, initiate the transfer after accepting the scheduled trip.
  3. Another Driver Reviews the Trip: An eligible driver can review the scheduled trip details and decide whether to accept it.
  4. Transfer After Acceptance: The transfer is completed only when the receiving driver agrees to take the trip, subject to the applicable app process.

Why Ride Transfer Matters

  • Provides flexibility when you cannot fulfil an accepted scheduled journey.
  • Creates an opportunity for another eligible driver to take the trip.
  • Helps drivers coordinate around scheduled journeys.
  • Gives riders another possibility for their planned journey, subject to another driver's acceptance.

Important: Ride Transfer is intended for eligible accepted scheduled trips, not immediate Ride Now requests. A transfer is not guaranteed until another driver accepts it.

Concept illustration of Swaraaj drivers coordinating the transfer of an accepted scheduled trip

Trip Options and Driver Tools

Ride Now

Receive immediate trip enquiries from riders who select your profile. Review each request and decide whether to accept or reject it.

Ride Later

Handle scheduled trip enquiries and review accepted scheduled trips through the Driver App.

Hail / Spot Trips

Create a trip when a passenger approaches you directly, including passengers who do not use the Rider App.

Driver Profile

Maintain your driver profile and share it with potential or existing customers using available sharing options.

Rider Network

Use the available rider relationship tools to help maintain connections with riders you have travelled with.

Trip Management

Access the trip information and controls available for your accepted and completed journeys.

Who Can Use the Swaraaj Driver App?

The Driver App is designed for professional drivers using supported vehicle and service categories. Registration, verification and service availability depend on the applicable country and operating requirements.

For Drivers in India

Drivers must complete the registration and verification steps shown in the app and provide the applicable driver, vehicle and document information. Available services may vary by location.

For International Drivers

Driver onboarding and document requirements will depend on the country, local regulations and Swaraaj's availability in that market. Check the applicable local onboarding information before registering.

Frequently Asked Questions

The Swaraaj Driver App is part of a driver empowerment mobility platform that helps professional drivers manage their profile, receive trip enquiries and build customer relationships using technology.
The Set Pricing screen provides controls for applicable discounts and price increases across supported trip categories. The available options and applicable fare rules are shown in the app.
A Hail / Spot Trip allows a driver to create and manage a trip directly with a passenger without requiring the passenger to use the Swaraaj Rider App.
Open Driver Home, select Hail, choose the applicable trip category, enter the required trip information and follow the app instructions to create and start the trip.
Where the relevant features are available, riders who have travelled with you can use Ride Again to request another journey. The request remains subject to your availability and acceptance.
No. A Hail / Spot Trip can be created by the driver for a passenger who approaches directly and does not use the Swaraaj Rider App.

For more detailed answers, visit the Driver App FAQs.

Driver Guides and Related Pages

Driver FAQs

Find answers about registration, trips, wallet, pricing and app features.

Read Driver FAQs →

Your Customer. Your Business. Your Swaraaj.

Take the next step towards building and managing your driving business with technology.

▶Download on Google PlaySwaraaj Driver App

Swaraaj Driver App Download

Searches for “Swaraaj Driver App” and “Swaraj Driver App Download” can lead you to the Swaraaj Driver App on Google Play. Swaraaj is a driver empowerment mobility platform designed to help professional drivers build, manage and grow customer relationships using technology. Drivers can maintain a profile, share profile information, receive rider enquiries, use available pricing settings and create Hail / Spot Trips for passengers who approach them directly. App features, verification requirements and trip availability may vary by location.