Swaraaj — Rider App & Driver App | Call-A-Ride | Aatmanirbhar
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Swaraaj Rider App

Avoid Booking Randon Drivers.
Choose Your Familiar Driver.

Discover nearby cab and auto drivers, view their profiles, rate & choose the driver you prefer. Reconnect with drivers you have travelled with, plan future journeys and build your own network of familiar drivers.

Choose your driver Ride Together Plan ahead with Ride Later

Illustrative visual — not an actual app screenshot.

Why install the Rider App?

You Already Search for Nearby and Preferred Places.
Now Do the Same When Choosing a Driver.

When you look for a restaurant, shop or service, you often compare nearby options, choose a place you prefer and return to familiar places. Swaraaj brings that same idea of choice and familiarity to cab and auto journeys.

A habit you already have

  • Search for nearby places.
  • Choose shops and restaurants you prefer.
  • Return to places you already know.
  • Build your own list of favourites.
Now for rides

The same choice with Swaraaj

  • Discover nearby cab and auto drivers.
  • Choose the driver you prefer.
  • Request a driver you have travelled with before.
  • Build your own pool of familiar drivers.

You Choose Your Places. Now, Choose Your Driver Too.

Install the Swaraaj Rider App and start building your own network of familiar drivers.

Get the Swaraaj Rider App
A key Swaraaj difference

Why Travel with Random Drivers When You Can Choose Your Familiar, Trusted Driver?

Think about everyday life. You may prefer a familiar grocery shop, a restaurant you already like or a service provider you know. Familiarity can bring comfort because you have an idea of what to expect.

So why should choosing a driver for your journey be any different?

Swaraaj gives you an opportunity to build your own pool of familiar drivers — people you have travelled with and may want to travel with again.

Recognise familiar drivers

A Blue Driver Icon helps identify a driver you have travelled with before.

Ride Again

Find a previous driver in My Trips and send a new trip request.

Build your driver pool

Reconnect with drivers whose service and travel experience you prefer.

Choose with familiarity

For a future journey, request a driver you already know, subject to availability and acceptance.

Don't just search for a cab every time. Build a network of drivers you know and prefer.

Swaraaj driver profile and QR code helping riders reconnect with a familiar driver

A driver profile and QR code can help riders find and connect with a driver again.

About the Blue Driver Icon: It indicates that you have travelled with that driver before. It does not by itself mean that the driver is currently available.
How to get a ride

Four Ways to Connect with a Swaraaj Driver

Choose the way that suits your situation — through the Rider App, a driver's profile, your previous trips or a direct roadside interaction.

1. Online Rider App

View available nearby drivers, review profiles, choose your driver and send a trip request.

See booking flow

2. Driver Profile Link or QR

Open a driver's profile using a shared profile link or by scanning the driver's QR code.

Explore profile

3. My Trips — Ride Again

Find a driver from a previous journey and send another request, subject to availability and acceptance.

Build familiarity

4. Hail / Spot Ride

Meet a Swaraaj driver directly, take a trip without making an online Rider App request.

See Hail / Spot

How an Online Ride Request Works

You choose the driver who receives your trip request. The driver then decides whether to accept or reject it.

1

Discover nearby drivers

Open the Rider App to view available nearby cab and auto driver profiles.

2

Review driver profiles

Check the available driver details, vehicle information and ratings.

3

Choose your driver

Select the driver you prefer, choose the trip type and clikc view fare.

4

View Fare

Enter destination, stops, ride now / ride later, book for self / others, check fare and send request

5

Driver responds

The selected driver receives your request and can accept or reject it. The trip is confirmed only after acceptance.

6

Complete the trip and rate the driver

After your journey, share an honest rating of your experience.

Swaraaj driver profile information and available rider actions

Driver profile example showing available profile information and actions. The exact details shown can vary by driver and app state.

Why rating matters: Your rating helps you make more informed choices and contributes to your experience with the driver. This helps you choose the driver for next trip
Important: Your request goes to the driver you select. Swaraaj does not operate a multiple-driver bidding system for your request.
Direct connection

Hail / Spot Trips — When You Meet a Driver Directly

Not every journey starts with an app search. You may meet a Swaraaj driver at a roadside pickup point, railway station, bus stop or another location and arrange a journey directly.

The driver can create and manage the Hail / Spot Trip through the Driver App. The passenger does not need to make an online Rider App booking for this type of trip.

Spot Trip Booking Flow:
  • Wave at an empty Cab
  • Tell the Destination and type of trip - local/ rental/ outstation
  • Driver shows fare in the driver app
  • Share your Swaraaj Rider Code or Mobile number for trip tracking, invoice and recording trip in your ride app
  • Tell driver to add stops if required.
  • Pay driver directly at the end of the trip.
Passenger meeting a Swaraaj driver for a direct Hail or Spot journey
Driver profile

Know More About Your Driver Before You Travel.

A driver profile gives you an opportunity to review the information available about a driver.

  • Open a driver's profile through a shared link or QR code or Ride Again button.
  • View the driver's profile information.
  • Review available vehicle details.
  • Check the driver's rating you gave. Shows avg. rating you have given.
  • Select a trip type and view the available fare information.
  • Contact the driver or send a trip request using the available app options.

Your Driver. Your Choice.

Explanation of the Swaraaj driver profile and actions available to riders

Illustration of driver profile details and available actions.

Ride Together

Ride Together, Share cost

Invite friends, family or colleagues travelling to same destination as yours.

  • Click Ride Together.
  • Choose number of seats you want to share fare with.
  • Share the invitation link with friends, family or colleagues.
  • Up to two additional riders can join, subject to available vehicle seating.
  • Travel together in the same vehicle.
  • Coordinate among yourselves how to share the travel cost.
Please note: Ride Together is for people who choose to travel together. It does not automatically match you with unknown passengers. Swaraaj does not automatically split or collect each participant's share of the fare.
Plan ahead

Your Future Journey Deserves an Early Confirmation.

With Swaraaj Ride Later, when you select a driver and send a request for a future journey, the selected driver receives the request immediately.

The driver can review and accept or reject the request in advance. Once accepted, both you and the driver know about the planned journey ahead of time.

Why this matters

  • Request a specific driver for your future journey.
  • The driver receives the request in advance, not just a few minutes before pickup.
  • Both rider and driver know about the accepted scheduled journey.
  • Plan your travel with greater clarity and more time in hand.

Unlike the 10-minute-before scheduling approach some riders may have experienced on other apps, Swaraaj sends the request to your selected driver immediately. The trip is confirmed only after the driver accepts.

Know in advance

Your selected driver receives your future-trip request as soon as you send it, so the driver can respond ahead of the scheduled journey.

Concept illustration of an accepted scheduled trip being transferred from one driver to another
Driver-side feature

Ride Transfer — An Additional Option for Drivers

Sometimes a driver who has accepted a scheduled journey may later be unable to complete it. Swaraaj's Ride Transfer feature is intended to help in such situations.

The original driver can initiate a transfer for an eligible accepted scheduled trip. Another eligible driver can review the journey and decide whether to accept it.

The original driver can transfer the trip after discussing with another driver for his wilingness to take the trip and not randomly alloted to any driver. This helps avoid last minute inconvience due to cancellations.

Important: Ride Transfer is a driver-side feature . It is intended for eligible accepted scheduled trips, not immediate Ride Now requests. A replacement is not guaranteed until another driver accepts the transfer.
More ways to manage your journey

Useful Features for Everyday and Planned Travel

The Rider App also includes familiar booking options and practical trip-management features.

Ride Now

Request an immediate journey.

Ride Later

Request a future journey in advance.

Manage Stops

Add, edit, delete and reorder journey stops.

Share Live Location

Share your trip location where supported.

Book for Others

Arrange a journey for someone else.

Digital Invoice

Access your completed trip invoice.

Choose the Journey That Suits You

Local Rental Outstation One-Way Outstation Round Trip

Your Ride. Your Choice. Your Swaraaj.

Avoid travelling with random drivers.

Discover nearby drivers. Choose the driver you prefer. Reconnect with familiar drivers. Plan ahead and travel together. Start building your own network of familiar drivers with the Swaraaj Rider App.

Your next journey could be with a driver you already know.

Download Swaraaj Rider App